Digital Realty is a global leader in data centre and colocation solutions. Digital Realty needed CCgroup to support the business by building relationships with influencers in the media and analyst community across its priority markets.
Digital Realty’s PR programme had two distinct audiences – journalists and analysts with technical understanding, and then those from vertical industry publications whose interests lay solely in the non-technical business benefits that Digital Realty could provide.
CCgroup therefore had to provide different messages to different audiences, without losing sight of the ultimate goal of supporting the business’ pipeline.
With CCgroup’s understanding of Digital Realty’s industry, business and the media, CCgroup developed a media engagement strategy by creating content that positioned Digital Realty as innovative, insightful and informative. In essence, as thought leaders.
The content produced ranged from press releases, opinion articles, feature commentary and rapid response comments, and also marketing collateral such as blogs, advertorial content, white papers and newsletters.
Through a close working relationship with the client, CCgroup was able to create content drafts self-sufficiently in order to reduce the time burden on Digital Realty spokespeople. Importantly, CCgroup was able to help translate Digital Realty’s core messages into vertical markets, creating and finding relevant media opportunities for each individual sector.
CCgroup also supported Digital Realty’s SEO efforts by placing close attention to target keywords and landing pages in its content production.
As relationships with key journalists, publications and analyst houses were developed throughout the different sectors, including IT and telecoms, CCgroup was able to secure a consistently high level of media coverage every month.
An independent report from Apollo Research also showed that since working with CCgroup, Digital Realty had earned a strong share of voice against its competitors and established important relationships and positive impressions with key journalists.
The content that CCgroup created for Digital Realty significantly raised awareness of the company to the point where key media titles would often approach CCgroup directly requesting Digital Realty’s thoughts for upcoming features. Digital Realty’s heightened profile also delivered opportunities to be key speakers at Internet World, Cloud World Forum and Data Centre Expo and nominations for the V3 Technology Awards, Datacentre Dynamics Awards and Capacity Awards.
One notable achievement was in February 2014, when CCgroup handled the media and analyst activity for when Digital Realty and Rackspace ‘broke ground’ on a new 130,000 square foot data centre facility in Crawley, West Sussex. Taking advantage of Digital Realty’s growing profile over the preceding months, the ground breaking day was a media success, with Henry Smith, the local MP for Crawley, attending the event along with key media, analysts and other industry influencers.