Insights


CCgroup’s knowledge and understanding of the telecoms, mobile, consumer technology and consumer lifestyle markets is unrivalled in the world of PR and integrated communications.

 

We’ve worked in these markets for more than 20 years. Our expertise in both B2B and B2C enables us to bring a unique perspective to our strategic thinking and to your communications challenges.

 

It’s imperative to stay on top of developments in this space and we’d like to share with you some of the insights we have. Our daily news flash, Concise Comments, is updated with the most relevant stories of the day



White Papers


A selection of white papers exploring a variety of industry issues. Read more
Mon, 03/08/2009


Apple fixes iPhone flaw that could let hackers take it over remotely

Apple has released an update for the iPhone which it says protects it from the vulnerability, revealed yesterday, that could
let hackers take complete control of the phone, including reading its contacts and calendar details. Although there is no
formal announcement by the company, an update for the iPhone has appeared on users' computers. The phone can only be
protected from the weakness by synchronising it with the owner's computer; unlike other phones, Apple is not allowing network
operators to update the phones "over the air".

Guardian Article

Web to be number one choice for banking in 10 years

People will do the majority of their banking online within 10 years according to analyst TowerGroup. There are almost 600 million online banking users in the world, according to a TowerGroup report, with numbers of users forecast to grow 20 per cent each year. This increase far outstrips predicted demand on bank branches, telephone contact centres and cash machines the analyst said. Online banking is viewed as an important channel for financial services firms, helping to take pressure
away from high street branches. However, banks are still working out how to make their online proposition interesting to customers. Ease of use, along with security and personalisation, were recently found to be among the most valued online banking features by consumers.

Silicon Article

'Fake UK sites' trick consumers

Trading standards officers say that consumers are being tricked into buying fake goods on the internet by companies pretending to be based in the UK. The websites are often based in China, but use "co.uk" as part of their domain name, giving shoppers a false sense of security, they say. It is thought that there could be as many as 480,000 websites which carry
"co.uk", but which are not UK based. The sites sell a range of goods from trainers to hair straighteners.

BBC Article

Panasonic Swings to Loss

Panasonic said today that it swung into the red in the fiscal first quarter ended June 30 as soft demand for electronics and costs related to early retirement programs weighed on its bottom line. The Osaka-based consumer electronics giant posted a net loss of ¥52.98 billion ($600 million) for the April-June quarter, reversing a ¥73.03 billion net profit it made in the same period a year earlier. Revenue for the period fell 26% to ¥1.595 trillion from ¥2.152 trillion a year earlier, partly due to slower sales of its flat panel TVs and digital cameras.

WSJ Article

AT&T leads in global HSPA penetration

As the number of high-speed packet access (HSPA) subscribers approaches the 150 million mark globally, one name stands out on
GSM Association’s list of most active HSPA operators: AT&T. According to the GSMA, AT&T has 28.6 million HSPA connections, accounting for 21% of all HSPA subscriptions worldwide. In fact, AT&T eclipses most of the major names in the global GSM operator community in terms of penetration.

Telephony Online Article

Google Launches A Major Offensive Against Microsoft With “Going Google”

Microsoft and Google have seen their rivalry kicked up a notch in recent weeks. First, Google announced Chrome OS, the company’s first operating system. Then Microsoft announced the new version of Office with major cloud app support. Then Microsoft announced its deal to take over Yahoo’s search business. Starting today, Google is back on the offensive, with a
major promotional campaign to get the word out about organizations switching to Google apps for their daily computing needs.

Tech Crunch Online

Head of English Catholics warns about emails/texting

The head of the Roman Catholic Church in England and Wales is oncerned that excessive use of emails and mobile phone text messaging is creating shallow friendships and undermining community life, according to an interview published yesterday. Vincent Nichols, the Archbishop of Westminster, also said that popular social networking sites led young people to form "transient relationships" which put them at risk of suicide when they collapsed.

Reuters Article
 
Tue, 04/08/2009


Google CEO Eric Schmidt resigns from Apple board over 'conflicts of interest'
Wed, 05/08/2009


Spotify close to £30m injection
 
Spotify, the digital music service, is close to securing $50m (£30m) in funding from a group of backers including the Facebook investor Li Ka-shing. The new round of investment would value Spotify, which has been heralded as an alternative to iTunes, at $250m, according to a report in the Financial Times. Spotify, which has 2 million users in Europe and offers 6m tracks for free streaming, is trying to raise funds in order to crack the US market.
Thu, 06/08/2009


Technology 'priority for Britons'

Britons are more willing to cut back on holidays and meals out than on spending on communication technology during the
recession, an Ofcom review suggests. The watchdog's annual report says spending on mobiles, the internet and TV is regarded
as a higher priority than almost anything except food. In a poll of 862 people, over 40% said they would save on holidays and
eating out and 19% chose spending on mobiles.
Fri, 07/08/2009


Internet attacks 'targeted Georgian blogger'


Widespread internet attacks that hit services at Google, Facebook and Twitter on Thursday could have been the result of an online assault against a single blogger. According to senior industry figures, the strikes that affected hundreds of millions of web users around the globe on Thursday were part of an attempt to damage just one individual - a controversial Georgian known only as Cyxymu.

Guardian Article

Recession boosts UK telecoms bundle uptake

The uptake of telecoms service bundles has been boosted by the recession as U.K. consumers look to save money without cutting back on usage, according to a new report published by Ofcom. The regulator's latest annual communications market report found that 46% of households were receiving bundled services during the first quarter of 2009, up from 39% a year earlier, and that 47% were more likely to opt for a bundle than they were 12 months ago. Ofcom's survey also revealed that the average monthly spend on telecom services - which includes Internet services, mobile voice and text, and fixed voice services - declined to £65.01 in 2008 from £68.84 per household the previous year. In 2006 the figure stood at £70.09 per household per month.

Total Telecom Article

Microsoft buys Office.com domain

Microsoft has finally managed to buy the Office.com domain - as it continues to move towards the release of its next version of the Office software suite. Although many will be surprised that Microsoft did not already own the Office.com domain, it was in fact owned by a Belgian firm called ContactOffice. However, Ars Technica has discovered that Microsoft has now snapped up the domain for an undisclosed fee - probably to use it for the increasingly cloud focused consumer offering of Office.

Techradar Article

Better broadband for rural Britain: we're so well connected


It's hardly a reverential name for some of the most significant social pioneers in Britain today: "yogurt knitters". But this is how armies of determined campaigners were dismissed when they set about bringing broadband to the countryside. For just as it is probably rather tricky to knit yogurt, so sceptics said it would be impossible to connect outlying areas to the internet. No one accuses them of knitting yogurt now. Instead, they are knitting together far-flung communities by providing villages with customised internet connections. In one village, locals went out with shovels and dug trenches for new fibre-optic cables, enabling every resident to talk to their doctor via video link.

Telegraph Article

The internet's conscientious objectors

If you're reading this, you're part of the internet using majority. But it's not nearly as much of an overwhelming majority as many assume. It's estimated that as many as 17 million people in Britain aged over 15 are not using the internet. Non-users are "becoming less and less likely to want to be engaging with technology such as the internet," says Ellen Helsper, who has been a leading researcher with the Oxford Internet Institute. There is a rise in the number of people saying they are just not interested in being online, "it's not that relevant to my life, I don't see how I would fit it in".

BBC Magazine Article

Kepler spacecraft sees its first exoplanets

The planet-hunting Kepler space telescope has found its first extrasolar planets: three alien worlds that had been previously discovered with ground-based telescopes. The finds confirm that Kepler's instruments are sensitive enough to detect Earth-like planets around sun-like stars - but they might also be unexpectedly sensitive to charged particles in space that can zap circuitry. Kepler launched on 6 March with a simple charge: Stare at a swatch of sky for three and a half years, and look for Earths. The telescope will hunt transiting exoplanets, planets that pass in front of their stars and dim their brightness at regular intervals.

New Scientist Article